Digital Products Purchase Policy
1. Introduction Welcome to www.flanellemag.com. By purchasing our digital products, you agree to the terms and conditions outlined in this policy. Please read carefully before making a purchase.
2. No Returns and No Refunds Due to the nature of digital products, all sales are final. Once a digital product is purchased and delivered, it cannot be returned or refunded. We do not offer refunds or exchanges for digital products.
For print magazines purchased, please refer to our printer’s terms and conditions. Because it is a made-to-order print, the prints are not refundable nor exachangable.
3. Product Delivery Upon successful payment, you will either receive a download link for the purchased digital product or an email towards your purchase. Ensure you provide a valid email address at the time of purchase. If you encounter any issues with downloading or accessing the product, please contact our support team at info@flanellemag.com.
4. License and Usage All digital products are licensed for individual use only. Unauthorized distribution, reproduction, or sharing of the digital products is strictly prohibited and may result in legal action.
5. Intellectual Property All digital products sold are the intellectual property of Flanelle Magazine and are protected by copyright laws. You may not claim ownership or authorship of the products.
6. Technical Issues We are not responsible for any technical issues you may experience with your devices or software that may affect the download or use of our digital products. Please ensure your device meets the necessary requirements before purchasing.
7. Customer Support If you have any questions or need assistance with your purchase, please contact our support team at info@flanellemag.com. We strive to respond to all inquiries within 2 to 7 business days.
8. Changes to This Policy We reserve the right to modify this policy at any time. Any changes will be posted on this page. It is your responsibility to review this policy periodically for updates.